Yes, I require a 50% non-refundable deposit due upon placing order to confirm your booking. Deposit is transferable if date changes and based on availability. Deposit can be made via cash, check made payable to Goodies By Jenn, or credit/debit card. Remainder is due upon pickup or delivery.
Frequently Asked Questions
**What size cake should I order and expect for pricing?
The chart below gives a basic guideline for cake sizes. Cakes are usually doubled layered with icing or fruit fillings between for more servings. Custom Buttercream cakes start at $35 for basic details and Custom Fondant cakes start at $50. Since each order is custom and size varies, so does pricing and I love to help you find the best price fit for your event!
**What's the best way to transport my cake?
We recommend that you place the cake on the floorboard of your car. Should you need to place it on a seat, it is best to roll a towel and place it near the back of the seat so cake is kept level. We are NOT Responsible for damages occurred during transport.
**Where are you located?
Near Independence and Bush in Richardson. Delivery is available for a small charge or may be included in large or catering orders..
**What forms of payment do you accept?
At this time, cash payment is preferred.
PayPal can accept payment via debit/credit card for deposits and final payment can be made in person with credit/debit card accepting Visa, MasterCard, Discover, and American Express.
**How much notice do you need for an order?
As much as possible, please! Two weeks is the bare minimum. Because I only do custom orders, every order must be planned for, and shopped for individually. Your cake is treated as if it is the most important cake I will ever make. If you need a cake within 2 weeks, please feel free to ask. Some orders may be filled last minute.
**Why are your prices higher than a grocery store?
You cannot get the same cake at Wal-Mart. That cake at Wal-Mart was made months ago, flash-frozen, and shipped to the store, where an employee working as quickly as he/she could frosted it with icing from a bucket, and maybe added some airbrushing or buttercream roses. That employee probably had 50 other cakes to complete in the same shift. I take extra care to research ideas, shop for the perfect ingredients and toppers, and make sure every detail is to your pleasing and specific for your event.